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Job Description
Got proven management skills and the drive to run a busy, station-
based store? Good news: we think you could be on track to go far.
North and New Street Square, where you will be responsible for
managing a team of circa 8. This is a fantastic opportunity if you are
looking for a chance to develop and progress within a growing
international retailer! What you’ll do
The best store managers take real pride in running outstanding stores,
thinking of them as their own. Determined to turn every customer’s
visit into a great experience, you’ll lead your team in upholding the
highest standards, as you drive sales and manage costs in line with
strict KPIs. This approach will help you meet the challenges you’ll
face, including making sure there is cover for unsociable hours (in 24/7
units). There are security considerations and landlord relationships to
nurture, plus regular communications with suppliers too. There’s also
the employee lifecycle to think about, from recruitment and training
onwards. You’ll take charge of your team’s development, ensuring
they’re ready to give great service. If you thrive on responsibility,
you’ll love life at WHSmith. What’s in it for you
You’ve got tried and tested skills so we’ll trust you to get things done
and to use your initiative. Bring us new, innovative thinking and you
your career could really go places! You can expect some fab rewards,
including 25 days holiday, generous staff discount, annual
performance related bonus, pension and much more! Who we’re looking for
Experienced and entrepreneurial, you’re a skilled retail manager – in
your element when inspiring a team. You lead by example, rolling
your sleeves up and helping out on the shop floor. With this approach,
you’ll win the respect of staff at every level, getting the best from each
individual and encouraging them to develop. Commercially sharp, you
know that putting customers first is key to meeting targets and budgets,
and you’ll take full responsibility for P&L. If you’re drive is as high as
the standards you’ll set, you’ll go far at WHSmith! About us
You may know we operate on the high street, in rail and bus stations,
airports, hospitals, universities and workplaces. But did you know
we’ve been around since 1792 and have over 14,000 employees across
the globe and have consistently outperformed other major retailers
over the past ten years? We continue to grow by putting our customers
first and have a strong culture of innovation and entrepreneurialism.
At WHSmith we love progressing our people, so there are No Limits
to where your career can go!