Job Description
About the Job
Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.
Moss is an editor for men, providing a versatile range of menswear. By drawing upon our 171 years of tailoring experience, we give in-depth knowledge and suiting expertise - adapting the latest trends whilst staying true to our heritage. As a brand we inspire and guide, helping men feel amazing whatever the occasion.
You are an inspirational role model who plays a key role assisting the Store Manager. You will continually guide, motivate, and develop a team, that passionately delivers our Brand’s aspiration towards an exceptional sartorial Customer experience. You are an ambassador for the Brand, you will have an entrepreneurial approach and a strong background in retail management. You will possess an impressive record of business development and excellent people skills; you will support a high level of operational efficiency and commercially drive the business forward.
Purpose of the Role
- You create an outstanding customer service in-store experience by putting the customer at the forefront of all we do.
- Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as an integral part of the Customer experience.
- You continually maintain and participate in an environment of management review, discussing, analysing, agreeing, and implementing a plan for all commercial & operational initiatives.
- You support the Store Manager on all aspect of Human Resources (recruitment, employee relations, absence management etc)
- You exhibit excellent floor presence, always leading by example, overseeing a high level of service & operational delivery within a positive and upbeat store environment
- You continually engage with the visual team to develop merchandising skills, standards, and commercial opportunities.
- You will ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimise stock loss and out of stocks.
To be successful, you will have –
- Strives for continuous improvement through driving personal development.
- Has a strong work ethic, places importance on effective usage of time.
- Self-motivated, adaptable, resilient.
- A passionate & professional team player.
- Emotional intelligence that inspires & guides others.
- Lateral thinking: provides solutions not problems.
- Strong relationship building and influencing skills.
- Excellent communication skills
- Commercially driven.
- Passion for our Product.
- Sartorially presentable, represents the Brand
Rewards & Benefits –
- Team Reward Pay Scheme: receive a payment of up to 15% of your gross monthly salary each month
- Refer a Friend: we recognise and reward successful recommendations and referrals for Managers with a £500 bonus
- Employee discount: 70% discount across all our stores
- Discounted Gym Membership with PureGym
- On-going development from day one to suit your career ambitions
- Access to Moss Learning: online learning platform at your fingertips
- Employee Hub: an easy access on the go to everything relating to employee benefits, recognition and wellbeing and company updates
- New Baby Gift
- Season Ticket Loan
- Cycle to Work
- Sanitary Products available to all Stores
- Life Insurance
Apply now to start your journey at Moss...