Job Description
Description As a Store Manager, you will be responsible for overseeing the efficient operation and management of the site located within the airport. This role requires a dynamic individual with strong leadership, organisational, and customer service skills. The Store Manager will manage the staff, implement sales and marketing strategies, ensure a positive experience for travellers while upholding the company's standards within the airport environment. What you'll do at Pasta Evangelists: Supervise daily store operations, including opening and closing procedures, cash handling, and inventory management. Ensure compliance with health and safety regulations and maintain a clean and sanitary environment. Monitor food preparation, presentation, and quality to meet customer expectations. Recruit, train, and manage staff. Schedule employees, manage rotas, and ensure adequate staffing levels to meet operational demands. Conduct performance evaluations and provide constructive feedback for professional development. Foster a customer-centric environment, ensuring excellent service and addressing customer concerns promptly. Implement strategies and train the staff to enhance the overall experience for airport travellers. Monitor customer feedback and implement improvements based on suggestions. Develop and manage budgets, controlling costs without compromising quality. Monitor inventory levels and coordinate with the factory and suppliers to ensure adequate stock. Prepare and analyse financial reports, including sales reports, inventory reports, and profit margins. Ensure compliance with airport regulations, local laws, and company policies. Maintain up-to-date knowledge of food safety standards and industry trends. Handle necessary permits, licences, and inspections. Collaborate with the marketing team to develop and implement promotional activities. Create and execute marketing strategies to attract airport travellers and increase store visibility. Liaise with airport authorities, vendors, and stakeholders to ensure smooth operations. Maintain a good planning in regards to airside passes. Comply at all times with the airside responsibility as pass holder and monitor other team members and passengers for any issues/ discrepancies. Who you are: Proven experience in store management, preferably in a fast-paced airport setting. Able to undertake a criminal record check. Strong leadership skills with the ability to motivate and develop a team. Excellent organisational and multitasking abilities. Knowledge of health and safety regulations and food industry standards. Familiarity with point-of-sale systems and basic accounting principles. Flexibility to work in a dynamic and fast-paced airport environment. Flexibility in hours, airport shifts can start at 3am. Exceptional problem-solving skills and adaptability. … A pasta lover! What we can offer: Competitive salary to attract best talent Join a dynamic, fast-moving & diverse team Duty free discounts excluding alcohol and cigarettes Regular team socials and pasta tastings Free Pasta Evangelists products Free Italian lessons Referral bonus Scheme Discounted gym membership Cycle to work scheme 33 days of paid annual leave (bank holidays inclusive) Pasta Evangelists was born seven years ago out of a desire to become the authority in fresh pasta. We’re on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades. Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers – our Evangelists – who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it. Today, Pasta Evangelists is backed by Barilla (the world’s biggest pasta company) and is proud to be the UK’s biggest pasta brand by revenues, as well as one of the UK’s fastest-growing startups . In addition to our website, our recipe kits are also available for customers to purchase through major online retailers like Ocado & Amazon Fresh. Londoners can also treat themselves to fine Italian dinings at our high-end Harrods Pasta Bar , or learn to make our signature dishes from scratch at our viral Pasta Academy , where we welcome thousands of pasta lovers every month. Most recently, we’ve been busy disrupting Britain’s pizza-centric Italian takeaway market with a brand new fresh pasta takeaway concept, available on pastaevangelists.com as well as major delivery players like Deliveroo, UberEats and JustEat . With more than 40 kitchens across the UK, we’re expanding coverage to new cities on an almost weekly basis (including our first openings in Scotland and Wales !). We've also opened the UK's biggest pastificio (which, in Italian, means pasta factory, but 'pastificio' better reflects the type of fresh, artisanal pasta we produce) in Acton, West London, allowing us to make ever more exciting and ambitious pasta and sauces for our customers. Given our ambitions, we are looking for exceptional professionals to lead our business through its next growth chapter.