Job Description
The role
Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the CustomerExperience Team Member role will be extremely varied. Expect no two days to be the same! What you`ll be doing as a Customer Experience Team Member: Providing a welcoming front of house reception serviceConducting flat viewings, inspections, and leading sales conversationsPlanning and running events for our students What we`re looking for: A caring, warm person with a positive attitudeAn excellent communicator; as a Customer Experience Team Member you`ll be happy to chat to our students and answer their questionsYou`ll also have great time management and organisational skills What You`ll Get in Return A discretionary annual bonus so you can share in the company`s success25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long serviceA generous pension scheme - employer contributions between 5% and 11% depending on how much you saveVarious benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friendsEnhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parentsLots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
