Job Description
Work in a dynamic and growing financial technology company that values innovativCompetitive salary with excellent benefitsAbout Our ClientThe client is a cutting-edge financial services and technology company operating in the UK and EU, known for its innovative approach to trading, including subscription pricing models and advanced exchange infrastructure. The firm is a challenger in the financial markets, offering both primary listings and secondary trading of equities, as well as licensing proprietary technology globally.Job DescriptionDay-to-day maintenance and operation of exchange platforms.First-line support, including handling phone calls and help desk queries, and escalating issues when necessary.Troubleshooting, issue diagnosis, and internal escalation.Managing security reference data for all platforms.Collaborating with departments such as Compliance, Infrastructure, and Sales to monitor live operations.Raising and deploying changes to support platform operations and compiling reports on any outages.The Successful ApplicantThe successful candidate will have experience as a Support Analyst - FIX Protocol Specialist or a similar role. They will have in-depth experience of FIX Protocol, skills in SQL and exposure to UK and EU equity markets including understanding of trade lifecycle.What's on OfferThe opportunity to become a Support Analyst - FIX Protocol Specialist and work 3 days a week in an office located at the heart of the City of London.