Job Description
This is an exciting opportunity to join our client, a global leader in motion capture systems, as a Support Delivery Manager. In this role, you'll lead a team responsible for customer and internal support across various regions. Reporting to the Head of Global Sales, your responsibilities include line management, customer support, system installation, training, budgeting, recruitment, reporting, and ensuring quality and regulatory compliance.
As the Delivery Support Manager you will be offered an attractive base salary, a 10% company pension, 25 days annual leave, life & medical cover, and health insurance.
**Requirements:**
- Management experience in technical support and customer service.
- Experience working within hardware or software engineering
- Experience in scheduling teams for international travel.
- Proficiency in Quality Management Systems and SLA/KPI development.
- Strong communication skills.
If you are interested in discussing this position further or similar roles don't hesitate to get in touch with Emily Jones @ IC Resources