Job Description
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About us
At Hillingdon we’re proud of our commitment of ‘Putting our residents first’, ensuring they’re at the heart of everything we do! We want to attract talented individuals like yourself who share our aspirations for the borough and can support us to deliver exceptional services for Hillingdon.
With an ambitious strategy we pride ourselves on delivering services that improve the lives of all our residents, businesses, and partners. Embarking on a journey of continuous improvement, we’ve set an agenda to ensure the provision of; safer communities, a thriving local economy, a greener more sustainable environment, whilst increasing our digital capabilities.
Working at London’s second largest borough can be tough, particularly with government reforms, budget restrictions, and political attention – but it’s enough to keep us busy and ensures no two days are the same!
What will our Systems Implementation Administrator do at Hillingdon?
Our Talent and Recruitment team at Hillingdon are going through a transformation and we are looking for an exceptional system professional on a fixed term contract to manage the transition process for the local authority. Your main brief will be to ensure the ATS software is implemented, configured, and optimized to ensure the benefits of our new system are used as effectively as possible to ensure a seamless recruitment process.
You will ideally have relevant experience of Applicant Tracking Systems (ATS) and be looking to play a crucial role in optimising our recruitment process, and ensuring a first-class experience for candidates, the recruitment/HR team, and internal stakeholders.
You will be assisting with :
- System Management: Oversee the daily operation of the ATS, ensuring its availability and reliability.
- Implementation and Configuration: Collaborate with HR and recruitment teams to implement and configure ATS software. Customize the system to meet the organization’s specific needs.
- Ensure seamless integration with existing HR systems.
- User Support: Provide technical support to users and resolve issues related to the ATS. Develop and deliver training materials to help users effectively utilize the ATS. Train HR staff and Stakeholders on using the ATS effectively. Provide ongoing support for ATS-related queries and issues. Troubleshoot technical problems and optimize system performance.
- Maintenance: Perform routine maintenance, including system updates and backups.
- Security: Ensure the security of the ATS, including data privacy and compliance with regulations.
- Performance Monitoring: Monitor system performance and generate reports on usage and efficiency.
- Vendor Liaison: Function as the point of contact for the ATS vendor for support, upgrades, and troubleshooting.
- Process Improvement: Continuously assess and improve ATS processes and functionalities.
- Collaboration: Work closely with IT teams, vendors, and stakeholders to enhance ATS functionality. Stay updated on industry trends and best practices related to ATS system.
Ideally we are looking for a pro-active individual who can add value immediately and ideally has a minimum of a Bachelor’s degree in information technology, Computer Science, or related field or equivalent.
can you evidence the following:
- Experience: Proven experience as an ATS administrator or similar role.
Technical Skills:
- Knowledge of ATS platforms and HR software (Eploy preferred)
- Proficiency in database management.
- Familiarity with system security measures and data protection laws.
Soft Skills:
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal abilities.
- Ability to provide training and support to non-technical users.
- Strong attention to detail.
Initial 6 month contract based in Uxbridge.
Here’s a comprehensive overview of the fantastic benefits we provide:
Work Life Balance
- Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
- 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
- Generous Holiday Entitlement – You will receive a minimum of 26 days annual leave each year, in addition to bank holidays. This entitlement increases to a maximum 37 days after 10 years of service.
Health & Wellbeing
- Hillingdon Sport Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
- Cycle Purchase Scheme – Promote eco-friendly commuting with our cycle purchase scheme.
- Discount on Golf Fees – Enjoy up to 30% discounts on green fees at council owned golf courses.
- Financial Benefits – Secure your future with access to the Local Government Pension Scheme and membership to the Credit Union
- Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
- Eye Care – We contribute towards eye tests and lenses for Display Screen Equipment
- Mental Health Support – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues.
- Support and Counselling Services – Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
Commute with Ease
- Travel Support – Make your daily commute easier with our season ticket loans and free car parking. We also provide bicycle parking, lockers, and showers at the Civic Centre.
Equity, Diversity and Equality Statement
At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. We value the unique perspectives and experiences of all individuals, and we believe that our workforce should reflect the diversity of the communities we serve.
We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. We recognize the value of a diverse workforce and encourage applications from candidates from underrepresented groups.
Join us in building a workplace where diversity is not only embraced but also celebrated, and where every individual has the opportunity to thrive and contribute meaningfully to our organization's success.
Additional Information
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances.
Due to an expected high volume of applications, we could close this role early, we therefore recommend you apply as soon as possible to avoid disappointment.