Job Description
In 1995 Lifeways opened its first location for people with complex needs. Over 25 years later and we’ve grown to become the UK’s largest supported living specialist and are proud to help almost 5,000 people to live more fulfilling, independent lives. Our commitment is to provide extraordinary support that creates life-changing outcomes for people with complex needs. We do this through our stability, our local teams, our strong relationships, and our shared focus on quality and reassurance. Job Description We have an exciting opportunity for passionate, outcomes-focused candidates who would be interested in joining our team on a Full Time contract as a Team Leader for adults with complex needs and support the management of our brand new, bespoke supported living service in the heart of Mansfield town centre, Nottinghamshire. We have both days and nights positions available. Ideally, you will have experience working in this or a similar sector and hold a recognised vocational qualification such as NVQ Level 3 in Health and Social Care. You will have supervisory responsibilities and therefore previous supervisory / management experience is essential. However, we would be eager to develop the skill set of the right candidate – if you have limited sector experience but feel your values are aligned, please get in touch with our recruitment team to discuss further. We are looking for people with the right values and attitude which you will find out more about below. We have a comprehensive training package which will equip you with all the skills you need to be able to deliver extraordinary support. A strong value base is at the heart of our service at Future Home Care, therefore we would expect you to be able to demonstrate your strengths in areas such as accountability, a rights-based approach, caring, passionate about delivering person centred care, positive, empowerment, and innovation to name but a few. Transparency, respect, and integrity are key. It can be a challenging environment; therefore, resilience and vigilance are important, too. You will join a strong leadership team which is dedicated to this service, and work alongside of key colleagues across the Multi-Disciplinary Team. Your welfare, and that of the whole team, is incredibly important to us. You can be assured that we will promote your wellbeing at work and develop your skills, so that the people using the service can build relationships with you – a key member of their support team – enabling the people using this service to live independently and achieve their goals. This service is designed to support five individuals who have Learning Disabilities and a history of mental health diagnosis, attachment and / or trauma. You will work in an newly developed, bespoke environment, supporting both male and female individuals. The team that work within our services at Mansfield are really friendly and happy, as are the people we support here. Everyone is really excited to meet you. We believe that all our team members are amazing and we wouldn't be able to achieve what we do without them. Here are just some of the ways we would value and invest in you: Enhanced rate of pay - £13/hr and £69/sleep, and the opportunity for overtime if you wish 28 days holiday (pro rata) – an additional 5 days holiday after 5 years’ service Wrap around support from your colleagues and management team – we’re recognised by the Local Authority and CQC for our ethos and values Long service awards - £50 for 5 years, £100 for 10 years and £150 for 15 years Amazing induction programme and CPD, with the opportunity to gain your NVQ in Health and Social Care and / or Positive Behaviour Support A bespoke package of training in line with the needs of the people supported at this service, including, but not limited to: Personality Disorder, Trauma Informed Support, Attachment Disorder, NAPPI, Epilepsy, and many more Incredible development opportunities – all our managers in Future Home Care Nottinghamshire started their careers as support workers! Pension contributions into NEST Scheme on a salary sacrifice basis meaning NI savings* Cycle to work scheme when you have been with us for 6 months Discounts and cashback at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via Lifeways Rewards Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc. “Concerts for Carers” where you can enter ballots for concerts across the UK, including YUNG BLUD, Elton John, Lizzo, and Snoop Dogg to name a few! Free access to round the clock employee assistance program for advice and support Recommend a Friend Incentive - £200 for each referral (awarded after their probation has been completed) XO awards – recognising the extraordinary support our teams deliver each day *T&C's apply based on contract Key Responsibilities: A passion for supporting adults with complex needs and trauma backgrounds, supporting their recovery and improving their outcomes A positive attitude, with fundamental values as mentioned above Work effectively to lead the provision of care and support to ensure the individuals lead valued and fulfilling lives Strictly adhere to professional boundaries and trauma informed support You will be required to complete record charts, administer medication, and handle finances so good Maths and English skills are essential. We are moving towards fully electronic systems; therefore you will be required to use IT systems as part of your role i.e. online training, payslip access, Workplace (our communications platform), digital support records. Good observation skills, with the ability to accurately record incidents in a timely manner. Provide specific management, support, advice and motivation to staff teams to ensure that the people who use our services are supported to be as independent as possible and achieve their goals. In addition to the above, work collaboratively with staff and people supported – empowering them so their voices and ideas are heard. Ideally you will support the manager to lead reflective sessions with the team, to help staff learn and gain new skills. You will be required to be fully flexible - we plan our rotas in advance and will try accommodate your commitments, but the service delivers support 24 hours a day, 365 days a year. Team Leaders are required to participate in the 24 hr on call rota. We also offer fully flexible casual worker agreements for support workers, where you can pick and choose shifts on “bank” that suit your availability All applications will be subject to DBS checks and references. Our support workers are very important to us and are an essential part of our service. If you have previously worked within a similar environment or if you believe you have the skills to complement our service, we would love to hear from you.