Job Description
Tech Support Call Centre Agent / ContractAre you tech-savvy and passionate about providing top-notch customer service? We have an exciting opportunity for you to join a dynamic team with an international Digital Services companyPosition: Tech Support Call Centre Agent Location: Coleshill - Hybrid working Working Hours: 8:00 AM - 5:00 PMKey Responsibilities:* Answering 10-20 calls daily from our valued customers in the UK.* Troubleshoot and resolve issues related to digital payment services (Training provided)* Familiarity with reading vending machine diagrams/schematics to understand and assist with cabling and resolve loose connections (Training provided).Technical Skills:* Experience with Salesforce, with a focus on Lightning (Nice to have).* Familiarity with phone systems, particularly the transition to Vonage.How to Apply: If you are ready to take your tech support career to the next level, apply now! Send your resume and cover letter to Joss. Escott@ Roberthalf. co. ukTech Support Call Centre Agent / ContractRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.