Job Description
Job title: Technical Administration Officer
Location of the job: Greenwich
Contract type: Temporary ongoing
Weekly hours: 35
Working hours and breaks: Monday to Friday (fully office based)
Start date: 24/06/2024
The hiring manager is looking for a candidate who will be responsible for providing technically-focused clerical, administrative and IT support for the housing asset management service, in order to support effective service delivery to residents and corporate clients.
Key Accountabilities
- Maintain and manage diaries, prepare agendas and arrange meetings.
- Collection of technical data and performance indicators from staff, contractors other departments.
- Accurately input interrogate, update and monitor data for the department's administrative and IT systems.
- Deal with technical service enquiries from the public, contractors, consultants, other departments, external bodies and stakeholders and ensure appropriate information is forwarded to the relevant officer where necessary, record complaints.
- Under direction be responsible for the preparation and administration of all aspects of tender documentation including packaging, sending out and receiving tenders.
- Responsible for recording and managing the receipt and issue of keys and FOBS, ordering keys where appropriate and assisting in providing access to properties.
- Actively participate in identifying technical and customer-focused improvements in service delivery and support the training of other members of the team as required. Ensure at all times whilst carrying out your duties due diligence is given to customer care and excellent service delivery.
Essential criteria:
- Strong Administrative experience preferably within a council setting.
- Interpersonal Customer Service Skills.
- Strong level of literacy and IT literacy.
- Previous experience within housing administration setting (preferable)
- Experience working under regulations.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Adam at Service Care Solutions on 01772 208 966 or send an E-Mail to Adam.Pearce@servicecare.org.uk