Job Description
Kick ICT Group Kick ICT Group is one of the fastest growing providers of IT Services in the UK, with a talented and highly skilled team that provide outstanding service and value to our customers.
Founded in 2015, we have enjoyed significant expansion through a combination of organic growth and a successful M&A strategy.
Combining over 40 years of expertise and service from respected industry players, Castle and Talon, our four divisions, Technical, Dynamics, Infor and Communications allow us to deliver tailored expertise to each client.
We pride ourselves on our commitment to providing outstanding IT solutions, services and support. Bellshill (Hybrid)
SALARY: Depending on skills and experience
Permanent | Full-time (35 hours per week)
As a 2nd line Technical Helpdesk Consultant, you’ll play an important role in the continued success of our business. 5 years’ experience in server and infrastructure support working in a similar role in an MSP. Desktop support experience is preferable.
~ In-depth, hands on “problem solving” expertise in Microsoft operating systems and firewall technologies.
~ A good understanding of structured cabling or Wi-Fi connectivity e.g. routers, switches, Wireless Access Points (WAP).
Microsoft Windows Server and Desktop Operating Systems
Microsoft Office and Office 365 / Azure / Sharepoint
Server Backup Configuration and Management
DNS (Local)
Microsoft Windows Server, working knowledge up to 2019 server
Microsoft Exchange - On premise and 365 exchange online
Microsoft Active Directory, configuration
Server Technologies: Performance, stability and security analysis, troubleshooting
Competitive salary
~30 days annual leave (plus a birthday holiday)
~ Group personal pension plan
~ Private medical insurance scheme
~ Hybrid Working
~ Life cover (2 x final salary)
~ Cycle to work scheme