In this role, you'll be reporting directly to the Chief Operating Officer; your main responsibility will be to lead technology projects from conception through delivery and transition into BAU with a warm hand-off to our excellent Service Delivery Manager. Basically, you'll be the go-to person for our technical teams, providing technology thought leadership, project governance, and, at times, assisting with hands-on BAU activities.
We're looking for a critical thinker, someone who is keen to take charge and handle both big-picture strategy and hands-on action. You'll be the expert who keeps tabs on all the trends in on-premises and cloud infrastructure and spots opportunities for automation and innovation.
It's a real chance for an ambitious, technically strong & solutions-focused Technical Delivery Manager to jump on board and help to shape our evolving internal and customer estates. The role may also suit a cloud-focused engineer with leadership qualities who wants to take their next step.
Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.
Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes.
You will be responsible for driving efficiencies in our business processes and toolsets via automation, you will have proven experience in using tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.
You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.
It doesn’t happen often, but when it does, you’ll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime to our customers.
Ability to lead and develop people
Tenacious, getting things done & holding people to account
Well-motivated, with a positive attitude
Well organised & able to work efficiently, to stick to tight deadlines