Job Description
We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
We are seeking a highly skilled and experienced Technical Programme Manager to join our dynamic Project & Programme Management team. As a Technical Programme Manager, you will be responsible for overseeing and coordinating various technical projects & programmes within our organization. You will work closely with cross-functional teams to ensure that projects are delivered on time, within budget, and meet the highest quality standards. The ideal candidate will have a strong technical background, excellent communication and leadership skills, and a proven track record of successfully managing complex technical projects & programmes.
What you'll do:
- As member of the Programme Management Leadership team, your role involves facilitating & leading communications between Global Commerce and various stakeholders at Global Streaming technology, ensuring smooth operations, strong relationships, and aligned priorities.
- Manage, Plan and oversee projects involving multiple teams, ensuring effective collaboration and development from start to finish.
- Identify and mitigate project risks, issues and escalate as necessary.
- Manage & lead a group of skilled Project & Senior Project Managers, supporting their growth, development and improvement.
- Provide clear and concise regular updates to senior stakeholders and executives.
- Apply best practices in programme and project management for quality project delivery & lead continuous improvement of processes.
- Coordinate with other programme managers to ensure alignment and collaboration.
- Regularly facilitate decision making and deliver high quality presentations to senior leadership & stakeholders
- Collaborate with senior leadership team to align priorities, project objectives with overall business goals.
- Show a willingness to go above and beyond, supporting your own Programme delivery and that of your direct reports when needed to meet deadlines.
- Be confident leading and chairingworkshops with multiplesenior,technical, product and business stakeholders and owning communication of the outputs (actions and key points).
- Strong character exhibiting company core values: Integrity, Creativity, Teamwork, Pioneering Spirit, and Ownership
What you'll bring:
- Proven experience in successfully delivering technical programs or similar roles, spanning multiple years of managing technical projects within a fast-paced industry
- Strong understanding of software development lifecycle (SDLC) methodologies, such as Agile, Scrum, and Waterfall
- The ability to think strategically, pragmatically, and positively about product, technical and cross-functional challenges collaborating with multiple internal and external stakeholders for the benefit of our customers.
- Strong leadership, with good communication, influencing and relationship management skills across all levels of the organisation
- Outstanding communication skills, both written and verbal, with the ability to effectively communicate technical concepts to non-technical stakeholders
- Experience in developing, leading, coaching, and inspiring teams of Project Managers and Senior Project Managers
- Relevant technical experience, ideally with an understanding of OTT, Streaming services, Identity and Sales and Service capabilities
- A recognised Programme Management Practitioner certification is desirable
Team overview
Global Commerce are responsible for the Identity and Sales and Service platform within Global Streaming Technology, facilitating seamless customer experiences across multiple platforms, notably; Peacock, SkyShowtime, Showmax, NOW & WOW. Focussing on sign- up, sign in and acquisition through prospect web journeys, 3rd party partner web integrations & in-app purchase integrations, plus extensive self-service capabilities for in-life customers account management i.e chat bots, live chat and comprehensive help articles.
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:
- Sky Q, for the TV you love all in one place
- The magic of Sky Glass at an exclusive rate
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- A wide range of Sky VIP rewards and experiences
Inclusion & how you'll work
Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting bold targets for representation at Sky.
We’ve adopted hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll learn more about what hybrid working looks like for your role later on in the recruitment process.
Your office space
Osterley
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.
On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.
But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we’ll back you all the way.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.