Ref: 749853
Title: Technical Services Manager
Location: Waterloo, London
Type: Permanent, full-time.
Salary: From £50,000 up to £70,000 per annum
Hours: 37.5
Parkside Recruitment are seeking a proactive Technical Services Manager (TSM) to join our client’s team in a prestigious multi-tenanted property in Waterloo, Central London.
About
The Technical Services Manager will play a pivotal role in managing engineering risks and driving building performance through technical solutions.
Main Duties
- Provide day-to-day technical and operational support to the property management team, occupiers, and clients.
- Collaborate with the Senior Building Manager and Senior Management Team to ensure effective communication of developments and issues.
- Oversee the M&E Service provider to ensure high-quality maintenance and statutory compliance.
- Manage all technical aspects of the site, ensuring effective operation in accordance with leases and management directives.
- Regularly communicate with occupiers regarding technical works and services.
- Maintain the O&M portal with current site technical documentation and drawings.
- Ensure completion of maintenance and PPM schedules for all plant and equipment.
- Manage and monitor reactive repairs and the approval of permits.
- Assist with Way Leave Agreements, Licences to Alter, and ensure compliance with mechanical and electrical specifications.
- Support the Management Surveyor in providing formal reports and attending client meetings.
- Manage property insurance claims, including liaising with brokers, insurers, and loss adjusters.
Contract Management:
- Oversee the management of M&E contracts across the portfolio.
- Conduct regular contractor meetings and site inspections.
- Monitor contractor performance, attendance, cost, and value.
- Audit suppliers and provide reports, recommendations, and actions.
- Specify works required, obtain quotes, and ensure value for money.
- Ensure future-proofing and ESG considerations in all technical recommendations.
Health & Safety and Compliance:
- Ensure all works have the correct health and safety arrangements.
- Maintain accurate compliance records for statutory risk assessments, examinations, inspections, and tests.
- Manage defects identified during assessments, maintaining a full audit trail.
- Achieve and maintain OHSAS 45001 objectives for health and safety.
- Manage the RiskWise compliance system.
- Conduct daily safety tours and plant room inspections.
- Ensure all Health, Safety, and Environmental management systems are in place and maintained.
Environmental:
- Review utility consumption levels and conduct regular audits of the building’s consumption.
- Manage energy, sustainability initiatives, and potential future programs like Bream in Use and Well Programmes.
- Monitor energy consumption and implement reduction initiatives.
- Ensure on-site operations comply with statutory health, safety, and environmental legislation.
Budget Control:
- Assist in preparing the annual service charge budget.
- Manage procurement and placement of goods and services.
- Validate invoices and monitor ongoing expenditure.
Occupier Engagement:
- Meet regularly with occupiers regarding technical matters.
- Prepare reports for Quarterly Occupier meetings.
- Perform other duties as directed by the Senior Building Manager.
Desired experience:
- Minimum of HNC in an engineering discipline.
- Knowledge of Data Analytics platforms and current technical solutions.
- Experience in contract management and building services systems.
- Experience in delivering Facilities Management services to corporate clients.
- Excellent communication, leadership, and IT skills.
- Background in property, facilities, and construction industries.
- Strong organisational, administration, and interpersonal skills.
- Experience with direct and outsourced service delivery teams.
- Strong coaching skills.
Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.