Technical Writer Job In Birmingham

Job Description

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Technical Writer Software Engineering UK Remote

This company is a leading innovator in its niche market place . They pride themselves on our cutting-edge technology and commitment to excellence. The team is dedicated to creating impactful solutions that drive progress and enhance the user experience.

Job Overview

They are seeking a skilled Technical Writer to join our dynamic team. The ideal candidate will have a knack for translating complex technical information into clear, concise, and user-friendly documentation. This role involves working closely with our engineering and support teams to document and diagram internal infrastructure tools, as well as creating comprehensive support documentation for end-users.

Key Responsibilities

• Documentation Development: Create, update, and maintain detailed documentation for internal infrastructure tools, ensuring clarity and ease of use.
• Support Documentation: Develop user guides, FAQs, and troubleshooting manuals for end-users, helping to minimize support requests and enhance user experience.
• Diagrams and Visual Aids: Design and produce technical diagrams and flowcharts to represent system architectures, processes, and workflows.
• Collaboration: Work closely with software developers, engineers, and support staff to gather information and understand the functionalities of various tools and systems.
• Content Review: Review and edit technical content produced by other team members for accuracy, clarity, and consistency.
• Standardization: Ensure all documentation adheres to company standards and style guides.
• Feedback Incorporation: Collect and incorporate feedback from users and stakeholders to continually improve documentation quality.
  
  

• Experience: Minimum of 5 years of experience as a Technical Writer or similar role working in Software Engineering
• Education: Bachelors degree in Technical Writing, Communication, Computer Science, or a related field.
• Technical Proficiency: Familiarity with technical concepts and the ability to understand and explain complex systems.
• Tools: Proficiency with documentation tools (e.g., Confluence, MS Word, Google Docs), diagramming software (e.g., Visio, Lucidchart), and version control systems (e.g., Git).
• Writing Skills: Excellent written and verbal communication skills with a strong attention to detail.
• Analytical Skills: Ability to quickly grasp technical concepts and make them easily understandable in text and visual formats.
• Collaboration: Strong interpersonal skills with the ability to work effectively in a team-oriented environment.
• Problem-Solving: Creative problem-solving abilities and a proactive approach to gathering information.
  
  

• Experience with Infrastructure Tools: Prior experience documenting infrastructure tools and systems.
• Support Documentation: Experience creating support documentation for a technical audience.
• Project Management: Ability to manage multiple projects simultaneously and meet deadlines.
• Continuous Improvement: Commitment to continuous learning and improvement.
  
  

• Your CV has your address and postcode.
• You also have your correct phone number and email address so we can contact you asap regarding your application.
• For confidentiality purposes, please remove any reference contact phone number's and email address details from your CV.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Online Audio and Video Media

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