Job Description
At the Data Communications Company, we believe in making Britain more connected, so we can all lead smarter, greener lives. We’ve built the secure infrastructure that’s supporting the mass roll-out of smart meters across the country. Our universal, secure network will be in 30 million homes and small businesses, making it the largest network in Britain. So it’s a truly exciting time to join us. You’ll be part of a team that’s supporting the country’s transition to a low-carbon economy, and helping to ensure an affordable, secure, and sustainable energy supply for the future.
Operating independently of its parent company, Capita plc*, the DCC is a Disability Confident Committed Employer. We’re directed by the Department for Business and regulated by OFGEM. We collaborate with the Government and leading telco and utility industry service providers to help protect consumers and give them better energy choices. A finalist in the Top Workplace Awards in 2018, we reward professionals who thrive in an environment of change and innovation. Watch this about DCC video and if it ignites your interest, apply below.
DCC require an experienced writer and document assurer to provide an advanced drafting capability and, in parallel, to make improvements to the templates and processes used to create and share high quality documents.
This role will support the improvement in the quality of documentation so it is better suited for its target audience(s) and communicates relevant information even more effectively. It will involve authoring/ review/ assurance of various business documentation, developed by DCC for use as internal artefacts and/ or to share externally. The role will also support the development of improved assurance and governance processes around how DCC manages and shares documents with its wide range of customers and stakeholders.
Support DCC teams, and in particular DCC programmes to create and review formal documentation to a high standard in preparation for publication and submission to industry regulatory bodies such as OFGEM and/or for sharing with our customers through a variety of different routes. Tailor documentation to different audiences, taking into account reader needs, context and DCC objectives in sharing information.
- Work with DCC programme teams in the planning and initiation of new documentation requirements. Where necessary, collate and author standard programme information and artefacts to be used across programme documents, this includes programme introduction and background context.
- Lead the high-quality authoring of selected business documentation, including business cases. Facilitate and lead author documentation to a high standard, in support of current delivery.
- Tailor documents written by you or elsewhere so they are appropriate for different stakeholders and customers, taking into account background knowledge, confidentiality requirements and the purpose of the engagement.
Consider, develop and advise on improvements to document templates, assurance and governance to ensure all documentation is written, reviewed and maintained in line with good practice. Advise on establishment of a DCC ‘knowledge hub’ including as a repository for templates and documentation.
The writer will likely spend time on a series of smaller products and artefacts with more immediate timelines, as well as larger, long-term products.
The successful candidate will have demonstrable experience of authoring high-quality documentation for clients in the energy industry, regulated industries or central government.
- They will be experienced at working in a complex and heavily regulated environment with multiple stakeholders, and in collaborating with multi functional teams .
- They will have excellent communication skills and stakeholder management allowing them to tailor communications to explain complex issues concisely and clearly.
- Ideally, the successful candidate will have experience in writing business cases, embedding quality document writing within large organisations, and in the assurance and governance of written documentation and records.
- Candidates will need to demonstrate strong leadership, demonstrate coaching skills to help others learn from them, and be able to manage and prioritise time and workload and adapt to changing priorities.
Become part of our team at DCC and you’ll find an inclusive culture which prizes mutual respect, innovation and high performance. It all adds up to make DCC a great place to work. Hard work deserves great benefits, and we offer our colleagues a range of reasons to enjoy their time at DCC:
- Pension
- Private medical insurance.
- Extensive personal development and training opportunities
- Hybrid working – Many of our people work 1 to 3 days in the office..
- Flexible holidays – increase your standard 25 days by purchasing extra days.
- Cycle to work scheme
- Headspace free membership – a popular mindfulness app.
- Season ticket travel loan
- Charity days
- Discounted gym membership
- RAC discount
Your application will be carefully considered, and you will hear from us regarding its progress.
The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We’re supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves and people are valued for their differences. We’re always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions. You’ll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do deliver. Our purpose is to create a better outcome for you.