Technical Writer I Job In Location Na

Technical Writer I

Remote (UK)

Hayward Hawk are currently assisting their long standing fintech client to help them find an ambitious & passionate Technical Writer I.

This is such an incredible opportunity for someone who is looking for progression & learning opportunities in their career, as you will be learning from some of the best in the Technical Documentation world.

This role is 100% remote, however you must be located within the UK.

The Role:

• Develop and Maintain Internal Documentation:
• Create, update, and organize comprehensive internal documentation, including Product Documents, API Documents, Help Centre Articles & Release notes.
• Ensure all documentation is accurate, complete, and reflects current practices.
• Collaborate with Internal Teams Globally:
• Work closely with various departments such as engineering, product development, IT, customer support, and HR to gather necessary information and insights for documentation.
• Standardise Documentation Processes:
• Implement and maintain documentation standards, templates, and style guides to ensure consistency across all internal documents.
• Train staff on documentation best practices and usage of standardized templates.
• Conduct Internal Audits:
• Regularly audit internal documentation to identify gaps, outdated information, or areas needing improvement.
• Coordinate with relevant teams to update and revise documentation as needed.
• Maintain Confidentiality:
• Ensure that sensitive and proprietary information is handled with the utmost confidentiality and in compliance with company policies and legal requirements.

Requirements:

• Minimum of 2 years technical writing experience
• Bachelor's degree ideally in IT, English, Science or equivalent
• Passion for writing, with excellent writing skills
• Thrive in a learning environment
• Ability to analyse complex technical information
• Ability to work within a team alongside other technical writers