Job Description
We are a well established MSP with a strong background in Voice, VOIP, IT and Data. We pride ourselves in providing excellent customer support and strong customer retention.
There is now a requirement for an additional Field Engineer to join the team. The successful candidate will develop and become competent in the supporting of all the companys products.
Field Engineer
M8 Corridor
£32,000-£37,000
£400 per month car allowance OR company vehicle
Door to Door Travel paid.
25 days holiday + bank holidays
Saturdays and evenings paid Time and a half, Sundays and bank holidays double time.
About the Role
The successful applicant must have experience supporting VoIP telephone systems.
The role entails supporting clients on a variety of Hosted platforms including 3CX & Horizon, NEC and Unify amongst others.
Excellent communication skills and a professional approach are vital as you will be interacting with customers on a daily basis. You will have a good understanding of customer networks, VOIP, wi-fi, etc.
The successful candidate will be required to travel from home to customer sites across the M8 Corridor.
Requirements - Must Have:
Experience supporting Hosted Telephony
An appetite for progression and training provided both inhouse, and by suppliers
Excellent communication skills (written and verbal) with an understanding of how to deliver outstanding customer service to their clients
Enthusiasm and a helpful, personable, and approachable attitude
A desire to learn, grow and progress!
Requirements - Preferred but not essential:
Experience with the 3CX-hosted Platform
Experience with Gamma voice products including both Horizon and SIP
Experience with general VoIP/SIP concepts
Experience with Wi-Fi solutions
Experience with WLR platforms
Experience with Switches, Routers and Networks
The successful candidate will be joining a team of highly experienced, skilled and motivated individuals with a positive and proactive approach to driving the business forward.
If the role sounds like something of interest, get in touch with Beth on 01254781300.