Are you ready to make a difference? Are you passionate about driving positive change and impacting lives? Join us as our Telemarketing Manager to drive successful telemarketing programmes, plan and execute campaigns to attract, upgrade, retain, and win back supporters. You will have an opportunity to transform lives, one meaningful interaction at a time.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our Telemarketing Manager, you will be accountable for ensuring the successful day-to-day delivery of our telemarketing programme through the continued development of our telemarketing supporter recruitment, upgrade, and retention programs to drive income growth from individual supporters.
Under the guidance of the Senior Manager Direct Engagement, you will spearhead our Telemarketing program, a pivotal component of Save the Children's Route to 2023 strategy. This initiative aims to reach the hearts and minds of the public, engaging them in the critical work we do and inspiring them to donate the essential funds we need to support children.
In this role, you will:
To be successful, it is important that you have:
What we offer you:
To learn more about the position, please review the Job Description in the attached Documents.
Closing date: June 13, 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunityto change their world. We apply this to our workforce and we are committedto developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interestedin people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with(or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know thatdifferent voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Candidates should note that unfortunately it is not our policy to reimburse expenses accrued when attending interviews at Save the Children UK unless you are requested to attend an interview in an alternative location to where the role is based.
Pre-employmentChecks:
Any Employment with Save the Children UK will be subject to the following checks prior to your start date:
If you have any questions, we have an FAQ section here. For anything else you can email us on: careers@savethechildren.org.uk
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