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Job Description
About Our Client
The client we represent is a well-known entity in the FMCG industry. Providing fulfilment services for business & personal needs, the client operates on a national scale & is looking to upscale their operations into this year.
Job Description
Key responsibilities consist of:
- Full process account management duties.
- Initiate outbound sales calls to businesses to promote company services.
- Build and maintain strong customer relationships.
- Work towards sales targets and KPIs.
- Provide excellent customer service at all times.
- Evaluate potential leads, identify key decision-makers within the prospect's organisation.
- Keep pertinent data updated according to agreed-upon call, contact, and quality targets each day.
- Minute logging.
- Quantify and achieve a minimum number of meetings daily.
- Act on decision-maker activities and incoming prospect/lead sheets to secure appointments and drive sales.
- When necessary, discover leads and conduct pre-qualification.
- Professional in a business-like manner, aiding account managers in compiling campaign data for reporting purposes.
- Update and maintain customer records in the company database.
- Contribute to team sales strategy discussions.
- Handle customer queries and complaints professionally.
- Participate in ongoing training and development initiatives.
The Successful Applicant
A successful Telesales representative should have:
- A strong motivation for sales.
- Business orientated and independent.
- Excellent verbal communication skills.
- Prior experience in a relative field of logistics or delivery.
- A customer-focused approach.
- Proficiency in using database software.
- Ability to work well in fast-paced high-volume environment.
- Ability to work well in a team.
- Strong problem-solving skills.
What's on Offer
Incentives include:
- Starting salary of 27250
- Monthly commission bonus expected Year 1 earnings £45,000
- Hybrid working (3 days office)
- Enhanced annual leave scheme 33 days annual leave + birthday off
- Private healthcare & insurance contributions
- 4x Life assurance
- Permanent full-time opportunity
- Internal progression
- Annual salary review