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Job Description
About Our Client
Our client is a globally recognised leader in the life science industry, employing over 1000 professionals across various locations. Known for its commitment to innovation and quality, the company has a strong presence in Chester and is continuously expanding its operations to meet increasing demand.
Job Description
As a Temporary Customer Service Administrator you will be:
- Responding to customer inquiries via phone, email, and live chat.
- Providing administrative support to the customer service team.
- Processing customer orders and ensuring timely delivery.
- Documenting customer interactions and updating customer records.
- Assisting with customer complaints and providing appropriate solutions.
- Collaborating with other departments to ensure customer satisfaction.
The Successful Applicant
A successful Temporary Customer Service Administrator should have:
- A strong customer service orientation.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and customer relationship management software.
- An ability to work well in a team and independently.
- A high level of attention to detail.
What's on Offer
In return, our client can offer:
- Immediate start.
- £13.80 hourly rate.
- Possibility of being made perm.
- A positive and supportive company culture.
- The opportunity to work with a globally recognised leader in the life science industry.