Job Description
We are looking for an experienced compensation and benefits professional to join our HR team, supporting our E&A offices as a Total Rewards Lead. This role is responsible for supporting the end-to-end benefits enrolment, management and compliance processes including embedding ICF’s reward strategy, developing market intelligence, reviewing salary surveys and supporting our compensation ranges and benchmark review. The role would also be key in communicating with employees and managing all queries related to our benefits offerings, documentation, policies, reporting & metrics, audits and compliance.The Total Rewards Lead will be responsible for ensuring quality delivery, participation in all identified opportunities for improvement and also drive best practice. The role will manage Total Reward professionals in Belgium and India, and will have direct responsibility for compensation and benefits management for Spain as well as the UK. This role will be part of the E&A regional HR management team and will be expected to collaborate with partners from HR centres of excellence (Talent Acquisition, Learning & Development and HRBP).Main Responsibilities:Benefits Administration:Responsible for the administration of benefit programmes (Private Medical Insurance, Dental Insurance, Cycle to Work, Childcare Vouchers etc). Liaise with internal departments on benefit costs to fringe rates, annual renewal costs.Manage employee benefit queries, including organising appropriate comms around changes to offerings, new benefits etc. Monitor and evaluate the company’s benefits programs including: insurance programs, retirement plans, sick leave, time off and vacation policies, and ensure these programs are current with regard to legislations, trends, practices and costsLiaising and partnering with market vendors for renewals, benefit queries and employee issue resolutionComplete data requirements gathering, file validation/submission and testing processes for compensation tools and benefits vendors/platformsData/files management and reporting.Support Finance and Accounting teams in annual benefits fringe calculations and reportingE&A Total Reward Team ManagementManage Total Reward professionals in Belgium and India. Be across compensation and benefits issues supported by the team, utilising their skills as necessary to support region wide initiatives.Pension AdministrationResponsible for the monthly processing of UK pension contributions, using our provider’s system alongside internal payroll reports.Answer questions related to pensions from employees and action changes to contributions, opt-in/opt-out requests and ad hoc issues.Compensation AnalysisMonitoring internal equity and external benchmarksMonitor UK legislation regarding compensation and benefitsSupport Leaders and Managers with compensation queries/issues (internal equity assessments, new hire offers, sign on/retention bonuses)Process Responsibilities: Apply knowledge/skills to support tasks related to all compensation disciplines, including – market intelligence, rewards planning and compensation ranges and benchmarks.Rewards Planning:Standard/periodic reporting and analytics and year-end annual reporting and analytics.Annual activities – collaborate/recommend local comp guidelines, salary ranges, merit/promotion metrics, etc.Execute ad-hoc reporting for special projects and researching salary benchmarksMarket Intelligence (MI):Survey selection process including job matching guidelines review/update, and market data procurementMarket data analytics and reporting using salary survey toolsAttend webinars conducted by vendor companies and consultants to keep up to date on data and market practice.Basic Requirements:Ensure high quality work and meet deliverable requirements/targets/timelinesExhibit effective time/work managementContribute to strengthen/expand stakeholder relationshipsInteract with the stakeholders/vendors and escalate issues as neededAdhere to standard internal procedures to improve the quality of services/benefits provided to our employeesProactively propose process improvements by providing implementable solutions to manage process deliveryShare knowledge/best practices with team members relating to own specialization. Personal Qualities:Excellent time management skills and the ability to multi-task in a fast-paced environmentAbility to work within multi-cultural, multi-disciplinary teams spread across several countriesSound research and business ethics, including the protection of proprietary and confidential informationAbility to be flexible to handle multiple priorities, and manage a varied workload to achieve agreed deadlines without compromising quality or standardsHighly developed, interpersonal skills and self-motivationHigh level of attention to detail and accuracyAbility to demonstrate a can-do approach, as a problem solver and team player.Experience RequirementsAt least 5 yrs+ of compensation & benefits experience in high-growth companies;Knowledge of Radford, WTW and other published surveysWorking knowledge of equity for a public companyBusiness acumen and financial analysis skillsExcellent interpersonal, customer service and written/verbal communication skillsDemonstrated ability to bring programs from concept to successful implementationAbility to handle confidential employee information with discretion and good judgmentProactive, collaborative team member with excellent attention to detail and strong sense of urgency and follow throughWorkday experience is preferredProficiency in MS-Excel, Google Sheets, etc.Bachelor’s degree required or equivalent experience