Job Description
You will be responsible for providing underwriting support to the team and work closely with agents and brokers, providing exceptional customer service and building strong relationships, while ensuring the timely and accurate processing of new and renewal policies. Proficient in Microsoft Office and other relevant software programs Knowledge of insurance industry regulations and trends At least 2-3 years of experience in SME (Property & Casualty) insurance / underwriting for small to medium-sized businesses (Property Owners, SME Retail Package, SME Leisure Package, and Liability Products) Be the first point of contact for agents and brokers, providing exceptional customer service and building strong relationships Assist in the underwriting and processing of new and renewal policies for small to medium-sized businesses Review applications, gather information, and assess risks to determine insurability and pricing of policies Collaborate with Underwriters to make underwriting decisions and determine appropriate coverage and pricing for policies Maintain accurate and up-to-date records of policies and underwriting decisions 100% Remote ~28 days per annum annual leave (inc Public Holidays) ~ Learning & Training budget (In-house training, CII, CPD) ~ Private medical insurance ~ Pension scheme ~ Cycle to work purchase scheme ~ High street discounts ~ We're pushing the boundaries to give the highest service levels possible to brokers through speed and efficiency. We're raising the bar for MGA's and striving to continuously innovate in a workplace that promotes a culture of collaboration for achieving the best customer and broker experience. 2024 - Modern Claims Awards - Highly Commended 2024 - Insurance Business Magazine - Winner of 5 - Star DE & I 2023 - Insurance Business Magazine - Winner of 5 - Star DE & I 2023 - Insurance CX Awards - Customer Centric Culture Finalist 2023 - Insurance Business UK Survey - 5 Star MGA 2022 - Insurance Business UK Survey - 5 Star MGA 2022 - Insurance Times MGA Survey - 4.2021 - Insurance Times MGA Survey - 4.2022 - British Claims Awards - MGA of the Year Finalist 2021 - British Claims Awards - MGA of the Year Finalist 2020 - British Claims Awards - MGA of the Year Finalist 2018 - Digital & Insurtech Awards - Customer Experience Finalist Round 2) Telephone interview Round 3) Video interview ASAP!