Job Description
We are recruiting for a Transport Helpdesk Administrator for our client in Epping.
You will be the first point of contact for customers and drivers and be instrumental in helping customers, booking jobs and allocating workflow.
Monday to Friday - 08:30-17:30
The ideal candidate will have: -
Customer Services Experience 2 years minimum
Good communication skills
Ability to be forward thinking and work well under pressure.
Proficient in the use of Microsoft Word / Excel / In house IT Systems.
Data entry including but not limited to drivers attendance times/hours/mileage.
Taking Customer orders
Raising basic customer orders on Big Change
Answering telephones
Allocating and booking work for specified drivers.
Sending sheets to the driver with the site coordinates assist with routes when needed.
Other routine ad hoc tasks as identified.
If you are interested, please apply with a current CV.