Job Description
Travel Cruise Consultant
Base Salary: GBP30,000 (negotiable based on experience) + Bonus and Benefits
Location: Hybrid - Central London
Our client, a luxury cruise specialist, is seeking a customer service focused cruise consultant with experience in dealing with top-end discerning clients.
They are an award-winning cruise operator, selling some of the world's most luxurious cruise options and have a reputation for delivering excellence.
The role involves handling cruise travel requests and making bookings for both new and repeat clients.
Working Hours: Monday to Friday, one Saturday per month. No Sundays or Bank Holidays.
This role is offered on a hybrid basis - Central London.
Travel Cruise Consultant Duties and Responsibilities:
- Booking all aspects of the client's cruises as well as amending existing reservations.
- Checking availability and confirming cruise options.
- Dealing with any pre-departure or post-holiday queries.
- Processing guest information and special requests.
- Working to targets while delivering excellent customer service.
Travel Cruise Consultant Skills and Attributes:
- Previous reservations or customer service experience dealing with top-end clients gained within the travel industry.
- Ability to develop rapport with a discerning client base.
- Good telephone manner and communication skills.
- Strong customer service skills.
Travel Cruise Consultant Salary Benefits:
- Salary up to GBP30,000 (negotiable depending on experience).
- Company-based bonus.
- 23 Days Holidays + 8 bank holidays.
- Fam trips.
- Pension.
- Hybrid working.
For a full confidential discussion on this Travel Cruise Consultant role, please apply, and a member of the team will be in contact to discuss your application.
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