Job Description
The COVID 19 pandemic has no doubt raised the profile of the Travel Insurance Industry, highlighting the importance of travelling with insurance to customers. New scenarios have created the need to regularly assess the risk we are exposed to, but also gives an opportunity to look for new areas of cover to offer customers.
You’ll work closely with the wider Travel Insurance department including areas such as Pricing, Product and Claims to play a vital role in ensuring the Travel book is profitable, and the product is fit for purpose for customer needs and regulatory requirements.
Job Purpose: Ensure Admiral’s Travel Insurance product is marketable, technically correct and does not expose Admiral to adverse risk. Through analysis, make recommendations that will contribute to the Travel Underwriting strategy of protecting our loss ratio whilst maximising profitable growth.
Main Duties
- Ensure that underwriting referrals are dealt with promptly and in line with our underwriting philosophy.
- Through regular monitoring, ensure that underwriting rules are being followed correctly throughout the business. Make recommendations to improve the process.
- Assist with the production of monthly job knowledge tests.
- Identify technical knowledge weaknesses within Operational departments and drive through improvements and further training,
- Ensure our policy wording and documentation is kept up to date and technically correct, and easily understood by our customers
- Help to create processes and procedures and ensure these are communicated to and understood by the operational areas.
- Undertake claims analysis and make appropriate underwriting recommendations. Once recommendations are approved, ensure changes are implemented and rolled out to the operational teams
- Participate in ongoing development of our underwriting footprint through analysis and competitor research. Identify new opportunities to generate profitable growth whilst maintaining an excellent customer journey
- Conduct Regular Competitor Benchmarking.
- Research into new products or product extensions working closely with other departments including Travel Pricing, Claims and the operational teams.
Skills and attitudes required
- Ability to gain good product knowledge of what is covered and excluded under Admiral’s Travel policy and awareness of other Admiral products and the interaction between the two.
- Ability to research and analyse market information such as competitors including key players’ products, policies, trends and developments.
- Must be an effective communicator, able to build good relationships with the team and stakeholders.
- Be confident in numerical analysis and reporting.
- Good written, verbal and presentation skills and knowledge of Microsoft applications (Word, Outlook, Excel and Powerpoint)
- Self-motivated and organised.
Additional Information
- We will review your CV within 5working days of application and get back to you.
- You will be required to come to the office 1-2 days per week (or more if you prefer)
- We will give you everything you need to work comfortably from home.
Please note - we may close this vacancy early if we receive lots of applications or business priorities change.
Our Commitment to You
At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.
All qualified applicants will receive equal consideration for employment.
Salary, Benefits, and Work-Life Balance
We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirementsand will be happy to discuss the remuneration package.
At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK.We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.
All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.
You can also view some of our other key benefits here.
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