Job Description
Irish owned and operated, Select Tech Group comprises a multi-channel portfolio, bringing the most distinctive technology brands to our retail, business and education customers and partners. Select Technology Group operates across 55 locations and welcomes 4 million customers annually. The group's multi-channel portfolio includes: Select Apple Premium Reseller redefines Apple sales, service repairs and solutions. DID with over 55 years experience in the latest home appliance technology solutions. Blink 24, the group's boutique distributor. What benefits do you get from working with us? Passion and drive to succeed and meet required standards and targets. Commission on Sales Fantastic Employee discounts Cycle to Work Scheme Pension Scheme Employee Incentives and Discount Schemes Employee Assistance Programme (EAP) Extensive Training and Development Programme Recognition of Long Service Job Summary The Business Development Manager is responsible for new customer acquisition which includes new lead generation and engaging with existing Select customers that we deal with through other verticals in the business. We offer a large suite of Digital and IT products and ancillary services associated with same. Responsibilities and Duties These include but are not limited to: Using our SAP database (or equivalent), you will identify and contact customers who have previously purchased from Select to discuss new products and service offerings. Using Linked in Sales Navigator or Premium, you will identify our target customers and offer relevant services. Using our finance partners online portal, you will contact customers coming to the end of their finance lease to offer end of term options. Follow-up on inbound sales inquiries to generate new sales opportunities and pipeline Using our data-base you will develop lead generation and progress your sales pipeline. You will liaise daily with internal departments and our distribution partners to ensure the customers' expectations and requirements are communicated. You will attend weekly team meetings to discuss any challenges you are facing or offer advice to management and team. You will attend regular calls with your line manager to detail current activity, plan sales campaigns, review pipeline, brainstorm ideas etc. Your responsibilities will include: Delivering an excellent customer journey to every customer. Achieving your monthly revenue and margin targets Data-base management - Ensuring all information you add to SAP (or equivalent) and the CRM is accurate and up to date. Responding to emails and phone calls in an appropriate time-frame. Always ensuring professional communication. Keeping up to date with your internal training requirements. Demonstrating/selling our 360 services. Maintaining an appropriate debtor listing at all times. Training provided with this role; Linked in Navigator/Premium 7 Pillars of our customer journey. CRM training. Marketing materials provided for prospecting Skills & Competencies Required To be successful in this role you will need; An excellent understanding of what services we currently offer to customers and an understanding of why these services are of benefit to them. Ability to identify our target market. A passion for Apple products. Great communication skills which include; quick response turnaround times, active listening, clear and concise reply's to queries to ensure customer expectations are always managed. Detailed information that allows customers to make informed decisions. Ability to work well with other team members in both your immediate team and the wider company teams. Full, clean driving licence. Preferred Additional Skills Familiar with SAP/ERP systems Experience with the B2B Market Professional presentation at all times IND1