Job Description
As a prospective employee you should have a keen eye for detail, good communication, organisational and importantly data analytical skills. The ability to ensure that the underwriters have accurate and up to date information to assist them in performing their duties are key to this role as is the ability to work in a team environment.Underwriting Support: Enter enquiries, quotes, new and renewal business and endorsements into policy administration system in accordance with underwriting guidelines and within agreed timelines and accuracy levels (including creating of risk references) Timely scanning of risk documentation to folders and document management systems Manage the administration of the team’s portfolio tool to enable sufficient MI reporting Track the status of all risks through every stage in the risk cycle Management of team email inboxes Monitor upcoming renewals and new risks in the business pipeline Research submissions using appropriate sources e.g. Standard and Poors’ Capital IQ, news outlets etc Provide pre-underwriting and rating support to Underwriters such as creating meeting packs for Underwriter’s for existing and potential clients Adherence with Lloyd’s Minimum Standards including Pre-Bind Quality Assurance Ensure all month end activities are completed within required timeframes to facilitate Syndicate and Lloyd’s reporting and exception reports, including: LPSOs allocated to policies and audit trail maintained risks moved to status of Written pricing information accurate and complete in policy administration system differences in premium resolved in the policy administration system checks, referrals and peer reviews complete and evidenced in the document management system Broker/Client Interaction: Provide a professional service to brokers, clients and third parties Maintain and develop key relationships, responding to queries in a timely fashion. Prepare briefs, attend and take minutes for client and broker meetings as required. Liaise with brokers to ensure all slips and additional information received is accurate and complete and on time. Reporting & Operational Requirements: Provide accurate management information to the Underwriting team and senior management Produce ad hoc reports, presentations and other team literature for key relations as and when requested. Monitor credit control and aged debt ensuring the timely collection of premiums Ensure all data verification checks are completed in a timely manner and errors escalated and resolved accordingly Provide reporting for weekly meetings General Requirements Identify and report problems within the underwriting administration system and assist with solution design Assist with User Acceptance Testing of the underwriting administration system as and when required Interact with all SMAL teams i.e. exposure management, underwriting management, claims, finance, operations and compliance on matters affecting or related to accounts within the team’s portfolio Help maintain SMAL minimum standards by assisting other underwriting assistants in achieving their service/quality levels and targets as required Participate in cross-team projects Undertake any other reasonable duties as may be requested by SMAL staff Comply with SMAL policies, procedures and regulations relevant to your role Manage training needs through attendance of relevant training and exams as advised by your line manager and also market presentations where relevant to your role Carry out additional responsibilities as defined through your objectives Uphold the principal of Treating Customers Fairly Contributes to the Company’s result by: Guaranteeing that the underwriters have accurate and up to date information to assist them in performing their duties.Essential Administration experience Highly proficient in the use of Excel Proficient in the use of Powerpoint Previous experience working in an office environment Desirable Previous Insurance experience Familiar with using UW systems, rating tools, reporting etc., but Xuber would be an advantage Competencies Outcome focused, self motivated, flexible, enthusiastic Professional approach to working with key relations at all levels of authority Organised Demonstrate ability to manage time, meet deadlines and prioritise effectively Proactive with drive to succeed Uses initiative and common sense Approachable Strong communication skills verbally, in writing and via email and telephone Team player as well as capable of working on own initiative Required EducationEssential Educated to A Level or equivalentDesirable Bachelors Degree or equivalent Commenced, or willing to commence, CII studies.