Job Description
Are you ready to embark on a career journey that combines financial expertise with a dynamic, forward-thinking environment? As an Underwriting Support Officer, you'll play a pivotal role in ensuring customers receive their loans efficiently and correctly.
You’ll be involved in key points throughout the journey and be the final touchpoint before the loan process is completed. You'll collaborate closely with cross-functional teams and get a birds eye view of the entire process from Loan application to Loan completion.
This role has a clear career trajectory within the company and is perfect for someone with the ambition and drive to grow professionally.
About Selina
At Selina Finance, our mission is to give people access to the wealth they have in their homes, and we’re doing that by building a next-generation digital lender – starting with a home equity loan product. More than £2tn equity value is locked up in UK homes, while homeowners still need to rely on high-interest rate consumer loans, credit cards or overdrafts. We believe this is unfair and unnecessary. We offer a financing product unlike anything else out there, one that is as flexible as a current account, as affordable as a mortgage, and as easy to apply for as a consumer loan.
We are building an incredible team and culture of high performance, development, reward and recognition. We announced our Series B earlier this year, ready for the next phase of our adventure and this is where you come in!
What will you be doing?
Responsibilities:
Managing, running and developing the entire Loans completions process
Speaking with customers to confirm loan details as part of the completions process, detecting inconsistencies and potential cases of fraud
Supporting the underwriting team with admin & support tasks, such as pre-underwriting reviews and basic data analysis
Working closely with department stakeholders to support the day to day running of the underwriting function
Learning and developing the skills required to become a Junior Underwriter.
What we offer
£24,000- £26,000 base salary, dependent on experience
Bi-annual Bonus
Growth Shares
25 days annual holiday
Annual L&D budget
Cycle to work scheme
3% pension contribution
Monthly socials
Free access to mental health support via Spill
A choice of benefits that work for you courtesy of our benefits platform, Thanks Ben ️ ️
Annual £60 cycle allowance for Santander cycles or Evans (via Thanks Ben)
Placed in the top 30 of Tempos 100 best start-ups to work for 2023
We are an equal opportunities employer and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
We also welcome and encourage applications from traditionally underrepresented categories, and provide feedback to any candidate we interview, even if that feedback is speaking to another candidate being more suitable for the role.
We also welcome and encourage applications from traditionally underrepresented categories, and provide feedback to any candidate we interview, even if that feedback is speaking to another candidate being more suitable for the role.What about you, what do you need to bring/have
Be able to demonstrate a strong attention to detail within an administrative capability
A “can do” attitude to problem solving in a dynamic and consistently developing environment
An eagerness to learn, develop and improve
Be excited to take on a role that will increase your exposure to operational processes in a fast growing Fintech business
A team player who naturally wants to involve themselves in supporting others
Things that would be nice for you to have (please do not let any of these points prevent you from applying):
Experience within a completions or a customer facing service role
Previous experience working in a fast paced environment
Experience in a finance company