Job Description
Come join our fantastic team.We love to entertain! It’s in our DNA!... and it’s not just about have lots more to offer from Houdini’s Escape Rooms to Karaoke rooms, 4DLaser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fullylicensed bars including cocktails, and of course our fabulous food menu. We have something fun for all the family to do, regardless of age. Our centresare fantastic places to visit, and even better places to work in. Why not comeand help us entertain?We are looking for people who want to work in a fun environment. Youneed confidence, energy and a positive attitude. The Role As a Unit Supervisor for Tenpin, you will be responsible for ensuringour customers have a great time when they visit us! The ideal Unit Supervisorwill be driven, passionate and have a natural ability to create a fun environmentfor both our customers and team.You will be part of the management team and help to lead the day-to-dayoperation of our centre including the development and growth of our people,sales and profits. You will:Assumeday-to-day responsibility for the operational management of the unitStrive toachieve a culture that is totally focused on delivering excellent customerserviceConstantlyalert to all sales opportunities and promote this culture within the centre.Deputise inthe absence of the Deputy Manager and General ManagerTo supportthe interpretation of Tenpin corporate strategy and core valuesTo be ableto demonstrate an understanding of the business and be able to implement shortterm objectivesProvidesupport to the team in various departments as and when requiredTakeresponsibility for ensuring that all policies, procedures, controls, andcompliance areas are adhered to on a day-to-day basis Skills You Need Have aminimum of 12 months experience in a supervisor role, ideally within leisure,hospitality, or retailPassionateabout delivering exceptional customer serviceHaveexperience in leading large teamsFull ofdetermination, enthusiasm, and patience!Be ambitiousand want to progress!Fullyflexible and highly adaptable to changeOur Fantastic Benefits Tenpin Treats – Retailer discounts, Smart Tech and Best Doctors Free Bowling for family and friends Free Food (when working 6 hours or more) Enhanced Maternity, Paternity, Adoption leave Medicash Health Care Cash Back Scheme Employee Assistance Programme Free counselling Life assurance – 2 x annual salary Long Service Awards Recommend a Friend Scheme On the Spot Rewards Career DevelopmentIf you are looking for career development, then Tenpin is a great placeto start. We continually strive to develop our network of impressive and highlysuccessful sites, and recognise great people contribute to great success! Mostof our managers joined us as a Team Member and have progressed into managementor senior roles.What Happens Next?If you are ready to develop your career with us, click apply andcomplete the short application process (2 mins).