Job Description
Role: Unix System Admin Location: Sheffield, UK Type: Contract We are currently seeking an experienced professional to join our team in the role of Individual Contributor– Unix Specialist. To be successful in this role, you should meet the following requirements: (Mandatory Requirements) Fluent in English 5 years plus of experience in UNIX infrastructure. Expert level knowledge of UNIX (AIX/Solaris/Linux) Expert level knowledge of Veritas Volume Manager, Veritas Cluster Server (SFHA) and Veritas NetBackup Client Strong knowledge of host-based SAN migrations Very good understanding of SAN configuration EMC/Hitachi LUNs on UNIX (AIX/Solaris/Linux) servers Ability to develop simple/complex shell scripts (e.g. Bash, Korn) as per requirements. Ability to support DR / Role swap exercises Effective in dealing with Crises calls/Critical issues for business-critical services Proven experience in technically guiding teams in productivity / results driven environment. Proven experience in managing and building relationship with business partners and customer service and stakeholders up and down the chain. Worked in at least two of the areas of IT Infrastructure support i.e. Production Support, Application Support & infrastructure Support. Should understand & have proven record of how technology adds value to the business and ultimately the end customer. Should possess industry standard certifications for UNIX/Cluster Technologies. Should be well versed with ITIL concepts and more specific understanding of Service operations activities. Strong technical knowledge in respective technology. Excellent troubleshooting and analytical skills Communication and interpersonal skills. Working across cultures. Open mind set and adapt to the change, positive attitude and logical thinking. Able to work independently, under pressure and proactively in a fast paced environment with multiple deadlines. Team player; multi-tasking; good testing skills; organized self-starter. Identify areas where efficiency can be gained Suggest & implement best-in-call industry practices in the projects, as applicable. Implement Shared delivery in terms of understanding & training the teams on project specific technical aspects Support technology Managers in identifying emerging technology trends, constantly question, clarify from teams and ensure that critical technology issues are surfaced and considered Understanding of functional requirements and translation of business requirements into technical specifications Participate in crisis calls as applicable Proactively identify problem situations and resolve to give maximum customer satisfaction Demonstrate analytical and problem management skills In this role, you will: (Principal Responsibilities) Work as a Senior Unix Systems’ Administrator in a Global team (across North America, Europe and Asia/Africa) – contributing to the technical delivery of projects and changes by providing Technical / Application guidance to project teams. Be a subject matter expert for the Operating System and, guide functional delivery teams, across Global Payments Solution IT (GPS IT), for process/system improvements. Deliver projects, services, kit to live on time with a minimum of issues. Do changes in the GPS Unix environment on both weekdays and weekends, the latter via a Rota. Provide overall Unix platforms’ support to these projects. Satisfy changes during a working week. Satisfy changes on live production over a weekend. Provide 2nd and 3rd line support from time to time for break-fix issues. Have a senior level of technical expertise in development engineering and scripting (ksh/bash) to produce automated, efficient and/or self-service solutions for technical teams or end-user stakeholders to consume. Communicate solutions, errors, status reports and liaise at all levels of the Business. Work as a fully engaged and contributing engineer, within a team Assist with any break-fix issues in the environment where appropriate On occasion may be asked to work longer hours in order to complete a piece of work. Be able to prioritize their work between running daily changes, weekend preparation and ongoing projects Come up with ideas to make the environment more efficient whether procedural or technical. The successful candidate would also be expected to – Identify and work on initiatives for process efficiency and service improvement projects to achieve efficiencies (Process. FTE, sustainable saves). Drive process improvements and cost efficiency initiatives Attempt to avoid external training by doing self-study or internal knowledge sharing for UNIX Ensure review within a team for all critical/complex deliverables Interact with application teams and other infrastructure teams Suggest process enhancements Have experience of working in an enterprise environment and be ITIL aware. Ensure strict adherence to all regulatory issues and compliance of all internal controls Ensure strict adherence Client Group Compliance Policies