Job Description
JOB DESCRIPTION
Let's talk numbers. When it comes to UK retail, it's hard to find a bigger name. We sell thousands of items an hour and are expanding our e-commerce business by the second. For anyone in Data, this is the place to learn. To grow. And to thrive.
eCommerce Data provides the department and the business the means to see what is working and what is not by drawing data and analysing patterns of shopping on our site and in general.
The role
Are you an expert in interpreting data? Here, you'll be at the forefront of understanding and interpreting customer data to drive strategic decisions and enhance online customer experiences. So what does this mean day-to-day for you as a Digital (Web) Analyst at NEXT, specifically?
- Presenting complex analytical findings into clear, concise reports and presentations that communicate actionable recommendations to a range of audiences.
- Interrogating large volumes of data from a range of sources, including transactional and online.
- Developing and maintaining customer segmentation models to identify distinct customer groups and tailor marketing strategies and product offerings accordingly.
- Proactively identifying opportunities to support improvements to the customer experience.
- Communicating and collaborating with cross functional teams within eCommerce and the wider business.
- Tracking and analysing website metrics using Big Query and Google Analytics.
- Create reports and dashboards to communicate findings to stakeholders.
- Analyse on site tests/on-site changes and provide recommendations with an ethos of continuous improvement.
- Work with the wider marketing team to analyse digital marketing campaigns with a view of maximising return on investment.
You'll be doing all this from our Leicestershire Head Office on a 12 month FTC. Our offices are inspiring, yes. But we understand that life happens. So, we're big on making sure your work, works for you which is why we offer flexible working. Bring your energy. Play to your strengths. Make things bigger and better than before. Let's Take It On.
So if you're an expert in this field, have strong Python/PySpark/SQL skills and considerable Databricks knowledge, work with initiative and can build great working relationships within the business, this is the place for you - and your career.
Benefits
- Competitive salary band of £38,000 - £49,000
- Flexible working
- Annual company performance based bonus
- Sharesave scheme, which allows you to invest in NEXT and claim your share of our success
- Annual Pay Reward
- Pension 3% Employer/ 5% Employee
- 25 days holiday plus bank holidays (can also buy/sell up to 3 days)
- 25% staff discount and free next day delivery to desk for online purchases
- A newly refurbished subsidised restaurant and bar
- Staff shops in Yorkshire and Leicestershire
- Juice bar and coffee shop
- Gympass - discounted gym membership
- Free company bus service to and from Leicester city centre and other areas
- Onsite nursery (salary sacrifice scheme) in Leicester
- A digital GP healthcare service
- & loads more!
ABOUT US
You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global!
ABOUT SOME OF OUR BENEFITS
- 25% off most NEXT, MADE , Lipsy , Gap and Victoria's Secret products ( when purchased through NEXT)
- Company performance based bonus
- Sharesave scheme
- On-site Nursery available; OFSTED outstanding in all areas
- 10% off most partner brands & up to 15% off Branded Beauty
- Early VIP access to sale stock
- Access to fantastic discounts at our Staff Shops
- Restaurants with great food at amazing prices
- Access a digital GP and other free health and wellbeing services
- Free on-site parking
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.