Job Description
WGSN - Salesforce Developer page is loaded
WGSN - Salesforce Developer
Apply locations London - LABS House time type Full time posted on Posted 3 Days Ago job requisition id R11438The role
We are looking to hire a Salesforce Developer to join our Business Systems team in the UK.
You will be a key member of the team and leveraging Salesforce solutions to enhance customer experience and revenue growth. This role will be responsible for managing and owning the Salesforce DevOps process & being the technical lead across our Salesforce infrastructure working closely with our Salesforce System Administrator, Third party developers and CRM Lead. This role will enjoy a high degree of autonomy so you must be comfortable working independently and be confident in defining the right approach for any given solution.
Working at WGSN
Together, we create tomorrow
A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow.
WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.
Role overview
The role will undertake full Lead to Opportunity lifecycle responsibilities for assigned cases, change requests and project work from the requirements elicitation and validation, to prioritisation of cases and deployment. This will include solution design, build, unit testing, securing appropriate approvals and deployments in line with our DevOps framework which you will own and manage. To achieve this coordination with 3rd party partners may be required. You will also be responsible for the health and maintenance of the Salesforce platform.
The team
The Business Systems team consists of Marketing Automation, Salesforce Support, Certinia Support maintaining ownership across Marketo, Salesforce & Certinia inclusive of management of the Data & Integrations. The team is UK based and we are a collaborative team who work together to deliver results in a fast paced environment. We collaborate daily with team stand ups, team slack channels and ensure we inject a bit of fun into our work. As a new team, late 2023 we won an internal award for delivering a new invoicing solution after coming up with innovative cost saving solutions and we are aiming for the WGSN F.O.C.U.S Awards this year.
Key accountabilities
Take ownership of Change Requests, Projects or Issues assigned to you & their resolution, taking appropriate action to remediate issues quickly with effective stakeholder communication.
Conduct Technical assessment of the work and time required to implement changes
Deliver technical changes through declarative features or programmatic tools
Manage the installation and ongoing maintenance of AppExchange applications
Follow agreed testing and approval protocols for all changes delivered
Where necessary, assign cases to Salesforce Support & other third-party application support team, providing clear requirements & test criteria to confirm resolution & coordinating activity through to the deployment of respective solutions with partner SLA’s.
Manage and own the DevOps process ensuring support & guidance available for other team members where appropriate
Develop a strong understanding of the business, its products, and operational processes to inform validation of technical design for changes and projects
Develop and maintain a strong understanding of the system configuration, integrations and installed apps, and how they enable business processes
Assessing the capabilities delivered in each salesforce release and work with your team to identify opportunities to exploit
Assessing proposed third party application upgrades, identifying risks and benefits & establishing implementation plans
Proactively developing new ways to innovate and maximise the value of salesforce, integrations and installed third-party applications to the business
Assessing and reducing technical debt across the Salesforce platform
Monitoring of Salesforce releases and org migrations and working with the System Administrator to plan for, and test and make any necessary changes ahead of time.
This list is not exhaustive and there may be other activities you are required to deliver.
Skills, experience & qualifications required
Recent and demonstrable hands on experience building and delivering salesforce solutions based on salesforce core clouds and leading ecosystem products
Solid experience working with Salesforce including the ability to:
Use SOQL queries in workbench to interrogate Salesforce
Develop Aura, Lightening web components & Apex Code
Use debug statements/debug mode to gain deeper insight into issues
Evidence of continuous personal development through salesforce certification in core disciplines: (Below Certifications Essential)
Salesforce Certified Administrator
Salesforce Certified Advanced Administrator
Salesforce Certified Platform App Builder
Salesforce Certified Platform Developer 1
Experience of Certinia Preferred
Knowledge of Salesforce products required including: ○ Sales Cloud ○ Service Cloud ○ Salesforce Appexchange ○ Salesforce CPQ 3
Experience of DevOps management or operation (2+ years) essential
Experience working within the Atlassian Suite
Confluence
JIRA
What we offer
Our UK benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:
25 days of holiday per year - with an option to buy/ sell up to 5 days
Pension, Life Assurance and Income Protection
Flexible benefits platform with options including Private Medical, Dental Insurance & Critical Illness
Employee assistance programme, season ticket loans and cycle to work scheme
Volunteering opportunities and charitable giving options
Great learning and development opportunities
More about WGSN
WGSN is the global authority on consumer trend forecasting.
We help brands around the world create the right products at the right time for tomorrow’s consumer.
Our values
We Are Everywhere
The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere.
We Are Future Focused
We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow.
We Are Rigorous
We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do.
Our culture
An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with.
Inclusive workforce
We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.
Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.
We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here.
We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you
About Us
Getting to the heart of your industry.
We help the world’s biggest brands navigate what’s next through events, intelligence and advisory.
Our two divisions, LIONS and Money20/20, serve the Marketing and Financial Technology industries. Our unforgettable events bring customers from over 120 countries together to have the conversations that count. And with almost 700 employees across four continents, our experts ensure that our customers never miss a beat.
Ascential plc is listed on the London Stock Exchange.
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