Job Description
Wiltshire Police - Delivery Support Unit Manager
- Wiltshire Police - Delivery Support Unit Manager
- Permanent Position
- Based Police HQ, Devizes
About Us: Wiltshire Police is dedicated to delivering a high-quality service, ensuring the safety and well-being of our community. As we continue to evolve and improve, we are seeking a proactive and experienced Delivery Support Unit Manager to join our Strategy and Change Department. This role is pivotal in driving strategic transformation and ensuring the execution of our force strategy.
Why join us: You will get the opportunity to drive strategic transformation within a leading police force. Work in a dynamic, agile environment. Competitive salary and benefits package. Supportive culture focused on professional development and continuous improvement.
Job Purpose: As the Delivery Support Unit Manager, you will be instrumental in managing and facilitating strategic change across the organisation. Reporting to the Head of Strategy & Change, you will advise senior leaders on transformation decisions, oversee strategic programs, and ensure the delivery of impactful outcomes. You will lead a team of Programme and Project Managers and ensure professional change delivery. Your leadership will be key in defining and implementing an effective delivery framework, allocating resources, managing risks, and collaborating with stakeholders to achieve our strategic objectives.
Key Responsibilities:
Leadership:
- Lead with integrity, transparency, and a focus on continuous improvement.
- Take ownership of service quality, contributing to the overall success of Wiltshire Police.
- Foster a high-performing, inclusive team culture.
- Build effective relationships with key stakeholders, including Chief Officers and Executives.
- Translate customer requirements into actionable insights and complex solutions.
- Design and implement key processes to enhance service efficiency.
Strategy Deployment and Transformation:
- Identify and drive the program of transformation required to achieve strategic aims.
- Collaborate with business leads and partners to design and develop solutions for improved service delivery.
- Develop clear Change Delivery Plans, managing inter dependencies and synergies.
Strategic Change Capability:
- Provide a Centre of Excellence for delivering change initiatives.
- Implement a robust delivery framework aligned with professional standards.
- Offer professional leadership in project and programme management, embedding consistent practices across the organisation.
- Build and maintain a high-performing team of Programme and Project Managers, developing talent in program and project management.
Managing Change and Improvement Priorities:
- Oversee the delivery of strategic change and improvement, including scheduling, resource analysis, and budget monitoring.
- Ensure effective governance for change activities.
- Drive the implementation of change, managing a collective delivery model with key resources and stakeholders.
- Act as the escalation point for major project issues, risks, and changes.
Qualifications and Experience:
- Degree level education or equivalent experience.
- Professional training/qualification in Transformation and Change Management.
- Experience leading high-performing teams and managing large corporate projects.
- Expertise in resource and budget planning, stakeholder engagement, and collaborative working.
- Proven track record in delivering professional services and managing external contracts.
Skills:
- Strong leadership and innovation skills.
- Proficiency in translating strategy into delivery plans.
- Excellent stakeholder engagement and communication skills.
- Ability to manage complex situations and prioritise competing demands.
- Competence in Microsoft Desktop Packages and program management systems.
Recruitment Process:
Closing Date for Applications: Sunday 23rd June
Interview Format:
The interview will comprise 4 components including; Short Presentation, CV review, competency and behavioural questions, and candidate questions.
Total interview duration approximately 1hr 20 mins
Wiltshire Police is an equal opportunity employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We are committed to creating an inclusive environment for all employees.
Important information before you commence an application
Please ensure you allow time to complete your application fully as part complete pages do not autosave and the application system only remains active on a single page for a period of 60 minutes.
You may require the following detail to complete this application form:
- National Insurance Number
- Address information
- Referee information
- Full employment history including dates and any qualifications you may have attained
- Tattoos - you will also be requested to provide photos and describe of any visible tattoos you have
You may require the following documents to complete this application form:
- A copy of your photo card driving licence
- A downloaded DVLA summary showing full driving record
- A copy of your paper driving licence counterpart (Northern Ireland only)
- A copy of your British Passport or birth certificate (if a candidate does not have a passport, then they may use their birth certificate, but will need to provide a copy of a British passport once they have obtained one.)
- Copies of your qualifications relating to English and Maths (only). If applying for the Degree Holder Police Constable Apprenticeship, you will need a copy of your Degree Certificate.
- Clear, colour photos of any non-intimate tattoos
- Formal translation from a reputable source for any foreign language or symbol tattoos
- Any paperwork relating to discharged debts, CCJ, bankruptcy etc
- Deed poll certificate for any name changes