Workshop Controller Job In Coventry

Job Description

WORKSHOP CONTROLLER

OTE: £40,000pa

Workshop Controller Job Details:
Salary - £35,000pa
Working Hours - Monday-Friday 08:00-17:00
Location - Coventry

Responsibilities of a Workshop Controller:

1. Supervising and motivating a team of Service Technicians and proactively reviewing daily workload to seek opportunities that will help drive performance.
2. Maintaining high levels of customer satisfaction by implementing quality checks, resolving any issues, and re-assuring customers by providing all necessary information and advice.
3. Supervises the daily time keeping of technicians and manages authorised absence to ensure a consistent level of attendance.
4. Maintaining relationships with vehicle manufacturers and providing technical information for Technicians during repair operations.
5. Complying with Health & Safety regulations and ensuring high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas.

1. Prior experience as a Workshop Controller/Workshop Foreman/HGV Technician/Workshop Supervisor is preferred.
2. Ability to work calmly under pressure and manage a workshop.
3. The ability to exceed targets and deadlines is a must.
4. Valid UK driving license.