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Job Description
- In addition to the normal engineering duties, the additional tasks and responsibilities of a team leader are t o ensure the day to day efficient running of the engineering team to facilitate a high-quality customer experience within a designated area, playing an active part in the leadership, engagement and motivation of the team and being the first point of contact for the engineers. Maintain a high standard of housekeeping in the workshop and warehouse
- To take the lead in all aspects of Health and Safety ensuring H&S initiatives and requirements are acted upon and communicated to the relevant forum or individuals
- P0/P6 Near Miss and Job Safety Observation Lead Indicator reporting and/or investigation
- P3 Engineer accident investigation - application of appropriate corrective action, accident reduction initiatives
- SHEQ Compliance, safety audits, site risk assessments and associated training (e-learning completion)
- Engineer performance management – including dialogues (where applicable)
- Service team skills - engineer engagement, retention, coaching and development to include training needs identification
- Manage engineering coverage in the team - including absence management, authorisation of holidays etc.
- Team meetings - communication of business objectives and performance against both goals and targets
- Completion of Service audits
WIP management - job and service completion to promise (including appropriate document completion)
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